Privacy Notice
Your privacy is important to us. Last Updated: January 2025
At Melva Balemong, we are committed to protecting your privacy and personal information. This Privacy Notice explains how we collect, use, disclose, and safeguard your information when you visit our resort, use our services, or interact with our website.
Information We Collect
We collect personal information including your name, email address, phone number, postal address, and payment information when you make a reservation or use our services. We also collect automated information such as IP address, browser type, device information, and pages visited.
How We Use Your Information
We use your information to process reservations and bookings, send booking confirmations and updates, personalize your experience, improve our services, send marketing communications (with your consent), and ensure security and prevent fraud.
Your Privacy Rights
You have the right to access, correct, delete, object to processing, request data portability, and withdraw consent for marketing communications. Contact us to exercise these rights.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this notice, comply with legal obligations, resolve disputes, and enforce our agreements.
Questions About Your Privacy?
If you have any questions or concerns about how we handle your personal information, please contact us.